SEAN DUNNE

E-Commerce and Digital Marketing Specialist

Crafting

Crafting

Crafting

CUSTOMER &
DIGITALIZATION

CUSTOMER &
DIGITALIZATION

CUSTOMER &
DIGITALIZATION

EXPERIENCES

EXPERIENCES

EXPERIENCES

for your business

for your business

move the words around !

move the words around !

- Learn More About Me - View Projects

I'm an E-Commerce Specialist with 8 years of expertise in customer success, project management, and marketing. I specialize in optimizing customer-facing processes/management systems and enhancing your brand impression.

I'm an E-Commerce Manager with 8 years of expertise in customer success, project management, and marketing. I specialize in optimizing customer-facing processes/management systems and enhancing your brand impression.

I'm an E-Commerce Manager with 8 years of expertise in customer success, project management, and marketing. I specialize in optimizing customer-facing processes/management systems and enhancing your brand impression.

Portfolio

Portfolio

Curaden Apps

Leading 2 new launched Apps Product (Consumer and Professional)

ERP-integrated E-commerce platform, seamlessly syncing with Microsoft Dynamics Business Central.

InSphero Webshop

an ERP-integrated E-commerce platform, seamlessly syncing with Microsoft Dynamics Business Central.

ERP-integrated E-commerce platform, seamlessly syncing with Microsoft Dynamics Business Central.

Keyboard Projects

Keyboard Projects

Keyboard Projects

Mechanical Keyboard projects

Brand Projects

Brand Projects

Corporate website, brand visual guidelines, company introduction video and collaterals

Modmo Wiki

Modmo Wiki

Modmo Wiki

E-Bike External Wiki for customers

Experience

Experience

Project Manager

E-Commerce
Application
Manager

@Curaden

Leading 2 apps, across 3 markets, managing a technical team and 10 stakeholders, coordinating global strategies, streamlining cross-country communication, and establishing prioritization frameworks to drive team collaboration.

E-Commerce Application
Manager

E-Commerce
Application
Manager

@Curaden

Agile Product Ownership & Backlog Management: Coordinated the development of new features and enhancements for digital solutions (online shops, web applications, and mobile apps), managed backlog items, defined priorities, and ensured effective sprint planning.

E-Commerce Specialist

E-Commerce
Specialist

@InSphero

Full product lifecycle development of an ERP-integrated E-Commerce platform in Microsoft Dynamics Business Central, optimizing tech stack, orchestrating a CRM migration, and achieving significant reductions in distribution onboarding times and increased sales.

Brand & Marketing Manager

Brand & Marketing
Manager

@KPTGroup

Completed 5 rebranding projects, surpassing digital presence goals by 300% in Q3 2022 through comprehensive marketing initiatives.

Technical CS Manager

Technical CS
Manager

@Modmo

Managed a 7-member customer support team, establishing German maintenance agreements, and implementing systems resulting in an 80% improvement in conflict management and internal information flow.

Customer Engagement Exec.

Customer
Engagement Exec.

@Vincere

Supported 70+ clients, reducing churn rates by 10% through effective onboarding, CRM setup, and upselling solutions.

Website Content Supervisor

Website Content
Supervisor

@Terraverde Travel

@Terraverde

Travel

Managed a 3 member team: translated documents, crafted marketing copy aligned with Internet protocols, and developed Indochina-based tour packages within an in-house ERP, improving DACH customer engagement and tour-allocated conversions.

Hospitality Consultant

Hospitality
Consultant

@Maestral Hotel & Casino

@Maestral Hotel

& Casino

Led marketing and hiring for a Chinese fusion restaurant, created a comprehensive market & feasibility study, and successfully contributed to the opening of the restaurant.

Invoice & Contract Associate

@Education First

Managed contract applicability, invoices, and expense reports for 120+ suppliers, successfully filing and claiming over £20,000 in UK VAT for the business.

Get in touch

Get in touch

Write me an email


seanfdunne@gmail.com